DEFINITIONS
This is a one time set up fee of AU$40.00 which is payable on all new accounts.
Quarterly, 6 monthly or annually payments
This is your hosting service fee which is payable on all web hosting accounts. You can choose to pay quarterly, 6 monthly or annually. Payment can be made by credit card, cheque, money order, direct deposit or internet banking.
Disk space refers to the amount of server storage your account is allocated. This space is used to store your html files, graphics, sound files, film clips and all other files that make up your web site.
Bandwidth/Data Transfer/Traffic
This is the amount traffic/visitors coming to your site. For example, each time a html page loads or image or any other element of your web page is refreshed, data transfer is generated. Bandwidth overage fees are as follows:
AU$25.00/GB
for 'manual' adjustments. If you 'pre-purchase' extra bandwidth, you will be charged
at the following rates:
One (1) GB increments - AU$20.00 / 1 GB
Ten
(10) GB increments - AU$140 / 10 GB
Twenty-five (25) GB increments - AU$300.00
/ 25 GB
These are unique email accounts, such as info@domainname.com / sales@domainname.com
Email aliases / email forwarding
Using email aliases or forwarders, you can receive your emails at yourname@yourdomain.com, and have them forwarded to another email account such as yourname@aol.com or to another email address on your domain such as anything@yourdomain.com.
Auto responders are automatic email replies that you can set up to be sent out automatically to customers on receipt of an email, for example, if you receive lots of emails each day, you might want to set up a standard reply to let customers know that you are dealing with their request. This will be only need to be typed up once and the system will auto respond each time a customer sends you an email.
This is where you are able to create your own new pop3 email accounts, change passwords for your email accounts, delete a pop3 account, forward email, and create auto-responders, create mailing lists, configure SpamGuard and Quaranteen.
WebMail which is a great feature if your away from home or the office and want to check your email. Just enter http://www.yourdomainname.com/up. You will be presented with a login screen - use your server login name and password, and you can use this fully functional email service.
Spam (junk email) wastes your time and money. Now you can filter incoming emails based on email address or words likely to be used in a spam message.
This will help to prevent emails with potentially harmful attachments from reaching you computer. It can be configured to filter out emails that include attachments with any file extension. This is not a personal computer product which can erase a virus, nor is it intended to be a replacement for one. Quaranteen resides on our server and can be a huge help to prevent you from downloading viruses.
IMAP (Internet Message Access Protocol)
Perfect for today's mobile business people, IMAP (Internet Message Access Protocol) allows for mail to be accessed by various mail clients in various locations. Please note that you cannot use both POP and IMAP at the same time. You will need to enable one or the other when setting up a new mail account. For more information on IMAP, please refer to www.imap.org and www.coruscant.demon.co.uk/mike/imap/basics.html.
Managing a mailing list is easy through our control panel. Your users can subscribe through your web site and you can send the entire list an e-mail using one e-mail address.
The pre-installed Form-to-Mail script takes the contents of a form submission and emails you the results to the address you specify.
This utility is very similar to Form to Email, except it uses your (Pretty Good Privacy) PGP key to encrypt the message before sending it to you. Your PGP key is installed through the control panel.
The control panel gives you better control over your web hosting account. You can keep track of you usage, access your web mail, upgrade your plan, change your contact details, preview your billing account, view your web site statistics and more.....All at the click of a button.
Our easy to use web-based site statistic software allows you to track your hits, page views, most popular pages and even which sites are sending visitors to your site. This is an excellent marketing tool.
From the control panel you can create a counter that records the amount of visitors to your web site. This is a good feature for gauging the amount of traffic you are receiving. If you wish, we can even set up a counter which is transparent to your customers.
Allows you to install and manage the WebGlimpse Search Engine which is a program that allows visitors to perform searches on your site.
Secure Socket Layers (SSL) allows you to encrypt credit card numbers or other confidential documents so that it is impossible to intercept during a transmission. A security key will light up, usually in the bottom right corner of the customer's browser, which greatly increases customer trust when buying from your site. This is installed for you upon request.
Protected Directory / Password Protect Pages
The Protect Directory option allows you to restrict access to a particular directory within your account and allowing access by assigning user names and passwords to individuals that you choose to allow such access.
Anonymous FTP allows you to provide a public directory on your server. Anyone can upload or download files through this directory using a web browser or FTP client.
FTP "File Transfer Protocol" is the process by which files are transferred to the web server. You have unlimited access via FTP 24 hours a day. If you wish, you can maintain your web pages on your own computer and upload files to your web site yourself.
SSH "Secure Shell" is a way of accessing our server to execute commands, and to transfer files in a secure manner. We have it set up to use RSA authentication. We do not provide an SSH program for your use. However, as a suggestion only, you can visit http://www.vandyke.com and download their SecureCRT software. This software is available as a 30 day trial and afterwards must be purchased. If you wish to use SSH you must send us a photo ID requesting this service.
This will handle many of the functions that an FTP or Telnet client will handle all within your browser. Functions such as setting permissions, uploading files from your hard drive, creating and editing html files, or creating sub-directories. Its other function is to allow you to view all of the files within your directories and sub-directories by sorting them in different orders.
The redirect option allows you to redirect visitors to your web site from another URL, or redirect visitors from one page of your web site to another.
"Internet Protocol address" or "IP address." It is similar to a telephone number or street address. The IP address is personally identifiable information that is automatically captured by another computer when any communications link is made over the Internet.
This option in your control panel allows you to compress your directories and/or files located in your account. This is an excellent way to backup your own files. It will serve as double protection should anything ever go wrong with our backups.
FrontPage Extensions can be installed simply by clicking on the appropriate icon in your Control Panel. We do NOT provide Technical Support for your use of FrontPage software.
MySQL is a database engine that you can use with your web site.
The following programming languages can run on your site: Html, ASP, Perl, Java...
This is where your CGI scripts are kept. CGI scripts are used for things such as counters, forms that retrieve and send data, guest books, forums, etc. Customers have access to their own cgi-bin where you may place your own custom CGI scripts. Our hosting service doesn't include the writing or editing scripts, but we do have programming staff that can assist - we recommend you ask us for a quote.
MIME Types "Multipurpose Internet Mail Extensions" helps your web server to identify what type of file is being requested by your browsers. For instance, when the web server gets a request from a browser such as Internet Explorer or Netscape, for a file that ends in .html, the web server knows that it is an html document because that extension is stored in the Mime Type.
Additional Domain Name Pointers
Additional domain name pointers can be set up to point to your main domain name and therefore driving more traffic to your web site. You cannot use domain name pointers as individual web sites! A once off set up fee of AU$25 per additional domain pointer applies.
The Submit Site to Search Engines option is a powerful tool that allows you to quickly list your web site on some of the most popular web search indexes.
The system is backed up daily.
If you are not satisfied with our service in any way, we are happy to refund your money within the first 30 days.
NOTE:- Please take time to read our Web Hosting Terms and Conditions.
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